Contact

Get in touch.

Questions, partner inquiries, and accessibility reports all route to a real person. We respond within 3 business days.

General Questions

About CoverageCheck, the launch timeline, or how the review process works.

admin@lonia.ai

Partner Inquiries

Legal aid organizations, community health centers, and patient advocacy groups: ask about partner pricing.

admin@lonia.ai

Accessibility Reports

Found a barrier on the site? We treat accessibility reports as high-priority defects.

admin@lonia.ai

For details on what to include in an accessibility report, see our accessibility page.

Response times

Response times

General questions: 3 business days. Partner inquiries: 1 business day. Accessibility reports: priority handling, acknowledged within 2 business days.

Need help now?

Need help with a denial right now?

CoverageCheck launches December 2026. If you have a denial and need help before then, contact your state's Medicaid office, your state's legal aid organization, or the National Health Law Program at healthlaw.org. These are not CoverageCheck recommendations or partners. They are public resources we share because people who need help should not have to wait for a product to launch.

Want to know when we launch?

Join the waitlist for launch in December 2026.