Accessibility is a right, not a feature.
The people most likely to lose Medicaid coverage are also the most likely to face accessibility barriers. CoverageCheck is built so every one of them can use it, fully and independently.
Standards we build to
CoverageCheck is built to meet or exceed the following accessibility standards:
WCAG 2.2 Level AA
The Web Content Accessibility Guidelines, maintained by the W3C, are the internationally recognized standard for web accessibility. Level AA is our floor, not our ceiling.
Section 508
The U.S. federal standard requiring accessible information and communication technology. CoverageCheck aligns with Section 508 requirements.
ADA Title III
The Americans with Disabilities Act requires that places of public accommodation, including websites, be accessible to people with disabilities.
These are not aspirational targets. They are architectural requirements enforced from the first line of code, in every tier.
What we have built
Plain English
CoverageCheck reports are written at a 6th to 8th grade reading level. We explain Medicaid policy in the same words a friend would use. Medical and legal jargon is avoided unless it appears in the source document, in which case it is defined.
Keyboard Navigation
Every feature in CoverageCheck is reachable and operable using only a keyboard. Tab to navigate between elements, Enter or Space to activate buttons, Escape to close modals, and arrow keys to navigate within accordion components.
Screen Reader Support
CoverageCheck uses semantic HTML and ARIA labels throughout. Interactive elements have descriptive labels. Dynamic content updates are announced. We test with NVDA, JAWS, and VoiceOver.
Skip Navigation
Every page includes a skip-to-content link as the first focusable element, allowing keyboard and screen reader users to bypass the navigation and jump directly to the main content.
Focus Indicators
All interactive elements display a visible focus outline (3px solid) when navigated to via keyboard. Focus indicators are never hidden or suppressed.
Reduced Motion
CoverageCheck respects the prefers-reduced-motion operating system setting. When enabled, all animations, transitions, and motion effects are disabled.
Color Independence
Color is never the only indicator of meaning. All status indicators, error states, and interactive elements use text labels, icons, or patterns in addition to color.
Contrast Ratios
All text meets WCAG 2.2 AA contrast requirements: 4.5:1 minimum for normal text, 3:1 for large text. Critical content targets 7:1 (AAA). Decorative accent colors are never used as the sole text color on light backgrounds.
Responsive Design
CoverageCheck works across screen sizes, from desktop to mobile. Content reflows at all breakpoints without horizontal scrolling. Touch targets meet the 44px minimum for mobile use.
Found a barrier? Tell us.
If you encounter any accessibility issue while using CoverageCheck, please let us know.
Email: admin@lonia.ai
Subject line suggestion: Accessibility Issue, [brief description]
Include as much detail as you can: what you were trying to do, what happened, what browser and assistive technology you were using, and any screenshots if possible. We will acknowledge your report within 3 business days and work to resolve it as quickly as we can.
Lonia AI was founded on the principle that technology should expand access, not restrict it. Our founder has spent over a decade in accessibility, leading WCAG and Section 508 redesigns for state government websites, building accessibility operations tools, and designing for users that most companies never think about.
Accessibility is not a feature we added because regulations told us to. It is the reason Lonia AI exists.